Privacy Notice

This notice describes the practices (“we,” “our,” or “us”) regarding the collection, use, and sharing of your personal information in connection with your use of the website www.fgcleatsz.com (the “Site”) and your transactions with us.

1. Categories of Collected Information

We collect information through three primary channels: directly from you, through automated site interactions, and from trusted third-party sources.

Information Provided by You:

When you engage with our services—such as by registering, purchasing, or contacting customer service—you provide us with data including:

Personal Identifiers: Your name, email, physical addresses for shipping and billing, and phone number.
Transaction Information: Details of products you buy, show interest in, or add to lists for future consideration.
Payment Information: Card numbers and necessary payment details. For security, full card data is not stored by us; it is managed by our certified payment partners (e.g., Stripe, PayPal).
Communication Records: The history of your interactions with our support and service teams.

Automatically Gathered Data:

As you browse, our systems automatically log certain information, which may include:

Device and Connection Data: Your IP address, browser specifications, time zone, operating system, and device platform.
Site Interaction Data: How you use our Site—pages visited, products searched for, and actions taken.

Information from Other Sources:

We may supplement the data we hold with information received from analytics providers, advertising partners, and service providers involved in payment processing and shipping.

2. Purposes of Information Use

Your information enables us to:

Process and Deliver Orders: Manage payments, coordinate shipping, and provide transaction documents like confirmations and invoices.
Maintain Communication: Respond to your requests, provide support, and send necessary service-related announcements.
Enhance Our Offerings: Understand site usage to fix problems, optimize performance, and develop new services.
Conduct Marketing: Send promotional messages about products and offers, where permissible and with your consent if required by law.
Protect Our Business: Detect and prevent fraudulent transactions and ensure the overall security of our digital environment.

3. Lawful Grounds for Processing (EEA/UK Residents)

For users in the European Economic Area or United Kingdom, our processing is justified by the following legal bases:

Contractual Necessity: Processing required to fulfill the order contract with you.
Legitimate Business Interests: Processing for purposes such as security, administration, and direct marketing, balanced against your rights.
Your Consent: For specific activities where we have sought and obtained your clear agreement.
Legal Compliance: Processing necessary to adhere to applicable laws and regulations.

4. Information Sharing Practices

We share your data only under these circumstances:

With Essential Service Partners: Companies that perform critical functions like payment handling, delivery, and website analytics.
With Professional Consultants: Advisors such as lawyers and auditors, under strict confidentiality agreements.
For Legal Reasons: If disclosure is required by law, regulation, or legal process.
During Business Transitions: In the event of a merger, sale, or transfer of business assets.

We do not engage in the sale of your personal information.

5. Cross-Border Data Transfers

Your information may be processed in countries with different data protection laws. When transferring data internationally, we implement safeguards like the EU Standard Contractual Clauses to protect your information.

6. Retention of Data

We keep your personal data only as long as needed for the purposes stated here, or as required by law (e.g., for tax compliance, which may be [e.g., 7] years for order records).

7. Your Privacy Rights

You may have rights under data protection laws, which can include:

Requesting Access to your personal data.
Requesting Correction of incorrect data.
Requesting Deletion of your data under certain conditions.
Requesting a Halt to specific processing activities.
Requesting Data Portability to transfer your data to another service.
Objecting to certain types of processing.
Withdrawing Consent previously given.
Opting Out of marketing emails via the unsubscribe link provided.

Please contact us using the information below to exercise these rights.

8. Use of Cookies

Our Site uses cookies and similar technologies. For a detailed explanation, please consult our standalone Cookie Policy [Link to your Cookie Policy, if you have one].

9. Protection of Children’s Data

The Site is not intended for users below the age of [16/18]. We do not knowingly collect data from children. If you are aware a child has submitted data to us, please notify us promptly.

10. Revisions to This Notice

We reserve the right to amend this Privacy Notice. The latest version will always be posted here with an updated effective date.